appointment scheduling

Appointment Scheduling

Scheduling Appointments

School, jobs, sports . . . A busy life makes scheduling appointments a challenge. To help you face this challenge, we use a scheduling system designed to minimize time away from work and school.
Dr. Godwin’s practice is unique in that we offer patient care at the same location four days per week. This flexibility strengthens our ability to provide quality care. We encourage our patients to choose health as a priority! Some of your appointments may conflict with work or school because certain procedures have special time requirements. Longer appointments are scheduled during the morning, allowing us to see more patients after school for their regular adjustment appointments. This scheduling policy results in higher quality care, while maintaining the cost of care and minimizing impact on work and school.

Lengthy Morning Appointments

New patient consultations, initial placement of braces, and placement of additional braces are focused, technique-sensitive procedures. These lengthy morning appointments may last between 30 and 90 minutes.

Retainer Impression Appointments

Impressions for retainers require additional lab work after a patient leaves the office. To permit timely delivery of retainers, impressions for retainers are scheduled in the morning or early afternoon, before 3:00 p.m.

After-School Regular Adjustments

After braces are placed by Dr. Godwin, patients are usually seen every 4 to 6 weeks for routine adjustments. These appointments are typically 20 to 30 minutes in duration. Most patients reserve their monthly adjustment appointments for after-school hours; however, for your convenience, we do offer morning appointments for these routine visits.

Urgent Care Visits

Patients with true orthodontic emergencies should be seen as soon as possible. If you are uncomfortable, Dr. Godwin would like to see you immediately, which may require time away from work and/or school. We reserve special times daily for those patients with other, less urgent needs. To keep treatment progressing, it is important that you notify us as soon as you notice broken braces. In consideration of fellow patients, broken braces will not be repaired at your regular adjustment appointment unless you notify us in advance.

Teamwork

An efficient, effective scheduling system requires teamwork! To ensure convenient appointments, we encourage you to reserve your next appointment before you leave the office. With the philosophy that health is a priority, we hope that you make every effort to keep your scheduled appointments. We understand that unforeseen circumstances do occur. Please call us as soon as you know that you cannot keep your scheduled appointment. Early notification allows us to offer your reserved time slot to other patients and permits us to effectively accommodate your busy schedule. After-school appointments are filled a month in advance. Therefore, failed or cancelled appointments are usually rescheduled during school hours. Patients may choose to wait an additional month for the next after-school appointment to become available; however, this decision will delay treatment. Please help us better serve you by keeping your appointments. When you arrive at the office, you’ll sign in using our computerized check-in system. The moment you sign in, a network of computers lets Dr. Godwin and his staff  know that you have arrived. This system allows us to manage our patient flow and provide prompt, efficient care. We pride ourselves on running on schedule, and all patients are seen based on their scheduled appointments.

Convenient Online Services

With just a click of the mouse, our secure online service allows you to:

  • View your current appointment and appointment history 24/7;
  • Sign up for email or text appointment reminders; update and/or add email accounts and telephone numbers;
  • Set your preferences for email postcard reminders, our newsletters and more!

If you do not have a patient login and would like to begin viewing your account information online, please click here to sign up for your own personal account.

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